Introduction

 

 

This Privacy Policy explains how Fribol ApS ("Fribol®", "we", "us", or "our") collects and processes your personal data when you visit our website www.fribol.com and any associated pages (hereinafter collectively referred to as the "Website").

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This Privacy Policy may not cover all data processing activities. Additional terms and conditions (such as those for competitions or purchases) may apply in specific situations.

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"Personal data" refers to any information that can directly or indirectly identify you as an individual.

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This policy complies with the EU General Data Protection Regulation (GDPR). The applicable legal basis may vary depending on the specific context.

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Controller and Contact

 

Fribol/HH Bolcher ApS is the data controller responsible for the data processing activities described in this Privacy Policy.

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Contact details:
HH Bolcher ApS
Udklitvej 31
9690 Fjerritslev
Denmark

CVR/VAT no: DK41445998
Email: info@fribol.dk

Phone: +45 2893 2972

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Please contact us if you have any questions about how we process your personal data.

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What personal data do we collect and why 

 

We process personal data in the following situations:

• When you visit our Website

• When you contact us via form, email, or phone

• When you participate in competitions or campaigns

• When you make purchases via our webshop

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When visiting the Website, we collect technical information that your browser automatically sends, such as:

• IP address

• Browser and device type

• Operating system

• Language preferences

• Time and date of access

• Visited pages

• Referrer URL (how you found us)

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We also use cookies. Read more in our cookie policy.

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If you send us an inquiry, enter a competition, or place an order, we may collect:

• Name

• Address

• Email and phone number

• Payment information (in the case of purchases)

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Purpose and legal basis

 

We process your personal data for the following purposes:

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• To provide our services and products (Art. 6(1)(b) GDPR)

• To respond to inquiries (Art. 6(1)(b) GDPR)

• To manage competitions and marketing activities (Art. 6(1)(a) and 6(1)(f) GDPR)

• To analyze and improve our Website (Art. 6(1)(f) GDPR)

• To comply with legal obligations (Art. 6(1)(c) GDPR)

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If you have given us consent (e.g., to receive newsletters), you may withdraw it at any time.

 

 

 

Marketing activities and/or competitions on the Website and on social media 

 

At Fribol®, we occasionally run marketing campaigns, such as giveaways and competitions, either on our Website or through social media platforms. To participate, we may need to collect certain personal data – for example, your name, address, email, age, or other details as outlined in the specific terms of participation.

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We process and store this data for the purpose of administering the campaign, selecting winners, delivering prizes, and fulfilling any related legal obligations.

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If we use external partners (e.g., agencies or service providers) to facilitate the activity and need to share your data with them, we ensure appropriate data processing agreements are in place to safeguard your information.

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Please note that specific terms and conditions may apply to each campaign or competition. In case of conflict, those terms take precedence over this Privacy Policy.

 

 

 

Customer inquiries 

 

When you contact us via our Website – for example, through a contact form, email, or phone – we process the personal data you provide (such as your name, email address, phone number or postal address) in order to respond to your inquiry, comment, or complaint.

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Your information will be used solely to handle your request and will be stored only as long as necessary to complete the response or as required to comply with applicable laws and regulations.

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Where appropriate, and only if necessary to support your case, we may share your information with relevant Fribol® partners – such as distributors or logistics providers – to ensure a timely and accurate resolution.

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Sharing of personal data 

 

We only share your personal data when necessary and legally permitted. Possible recipients include:

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• IT service providers (e.g., hosting, email platforms)

• Payment providers and webshop platforms (e.g. Wix – depending on our setup)

• Shipping carriers (for orders)

• Marketing partners (e.g., for competitions)

• Public authorities, if legally required

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We ensure that data processors adhere to data protection laws via appropriate agreements.

 

 

 

Use of cookies 

 

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content.

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We use, among others:

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• Google Analytics for website statistics

• Google Ads and/or Meta Ads for marketing

• YouTube for video embedding

• Meta (Facebook and Instagram) for brand presence

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You can manage your cookie preferences via our banner or browser settings. More information is available in our cookie policy.

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Digital services and social media 

 

At Fribol®, we use various digital services and tools on our Website and social media pages to offer a smooth and engaging user experience. We have entered into the necessary agreements with third-party providers to ensure compliance with applicable data protection laws.

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Fribol® maintains brand profiles on social media platforms such as Facebook, Instagram, YouTube, and LinkedIn. Some of these accounts are specific to certain regions or audiences. While these platforms are independently operated, and we have limited control over how they handle your data, we strive to ensure – where possible – that your data is processed in accordance with privacy regulations. Please refer to the respective platform’s privacy policies for more detailed information.

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We may embed marketing cookies or social media content (such as videos or feeds) on our Website. You can manage your preferences in our cookie settings.

 

Google LLC 

 

We use various services from Google LLC (USA), or Google Ireland Ltd. (for users in the EU/EEA), which is responsible for processing personal data when you use their products. These include:

 

• Google Tag Manager – for managing website tags and marketing scripts efficiently. While this service may trigger other tags that collect data, Google Tag Manager itself does not access personal data directly.

 

• Google Analytics  – for analyzing user behavior and improving our Website. This service uses cookies and anonymizes your IP address before storing it. It tracks things like page visits, user interactions, and general location (e.g., country/city).

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• Google Ads – for placing targeted ads across Google’s advertising networks. Cookies are used to measure ad effectiveness and enable remarketing (e.g., showing ads to people who have previously visited our site). These cookies do not identify you personally.

 

• YouTube – to embed videos. When you view embedded YouTube videos, data such as your IP address may be sent to Google servers in the USA. If you're logged into your Google or YouTube account, your viewing activity may be linked to your profile. You can prevent this by logging out beforehand.

 

For details on how Google processes data, visit Google’s Privacy Policy and privacy controls.

 

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Wix 

 

Our Website and webshop are powered by Wix.com, Inc., which provides the infrastructure to manage our online store. When you place an order, the personal information you enter (such as contact and payment details) is processed and stored by Wix. Wix complies with international data protection standards, and you can read more about their policies directly on their website.

 

Meta 

 

Fribol® operates brand pages on Facebook and Instagram, which are both platforms owned by Meta Platforms, Inc. According to Meta's terms, we may have access to certain user data such as profile information and interactions with our content. You can access our pages without being a member of these platforms.

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We also use Meta Ads Manager to run advertising campaigns targeted to specific audiences. Meta uses cookies and similar technologies to help us measure the effectiveness of our campaigns and deliver more relevant ads.

To learn more, please refer to Meta’s Privacy Policy.

 

LinkedIn 

 

We operate a company page on LinkedIn, where we may post updates, job opportunities, and other content. We may also embed LinkedIn content on our Website. LinkedIn’s data processing is governed by its own policies, which you can review here: LinkedIn Privacy Policy

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Information about your data 

 

Children's data

 

Our Website and services are not directed at children. We do not knowingly collect personal data from anyone under the age of 13. If you believe that personal data about a child has been submitted to us by mistake, and you would like it deleted, please contact us at info@fribol.dk.

 

Data retention

 

Unless otherwise specified, we retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected – or as long as required by applicable laws or regulations. Once your data is no longer needed, we will delete it securely and in accordance with legal retention obligations.

 

Data security 

 

We implement and regularly update appropriate technical and organizational measures to protect your personal data. This includes protection against unauthorized access, accidental loss, or unlawful processing. All security measures are designed to reflect the current state of technology. 

 

External links 

 

Our Website may include links to external websites or services provided by third parties that are outside of our control. We are not responsible for the content, privacy practices, or data handling of these third-party websites. When you access such external sites, their own privacy policies and terms of use apply. We recommend reviewing those policies to understand how your personal data is collected and used by them.

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Your Rights 

 

As a data subject, and subject to applicable legal requirements and limitations under national law, you have the following rights regarding the personal data we hold about you:

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• Right of access – to know what personal data we process about you

• Right to rectification – to have incorrect or incomplete data corrected

• Right to erasure – to request that we delete your data

• Right to restrict processing – to limit how your data is used

• Right to data portability – to receive your data in a structured, commonly used format

• Right to object – to object to data processing based on legitimate interests or your consent

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You may also withdraw your consent at any time where processing is based on consent. This does not affect the lawfulness of processing prior to your withdrawal.

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Please note that legal exceptions may apply. For example, we may be required by law to retain certain data, or we may have overriding legitimate interests in retaining it (e.g., for legal claims). If exercising your rights would result in costs to you or affect a contract with us, we will inform you in advance.

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To exercise any of your rights, you will usually need to verify your identity (e.g., by providing a copy of a valid ID if necessary). You can contact us at:

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HH Bolcher ApS
Udklitvej 31
9690 Fjerritslev
Denmark
Email: info@fribol.dk

Phone: +45 2893 2972

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You also have the right to lodge a complaint with a relevant data protection authority. In Denmark, this is:
 

Datatilsynet
Carl Jacobsens Vej 35

2500 Valby

Denmark

www.datatilsynet.dk

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For a list of European data protection authorities, see:
https://www.edpb.europa.eu/about-edpb/about-edpb/members_en

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Amendment of the privacy policy 

 

We may update this Privacy Policy from time to time, for example to reflect changes in legal requirements, our data processing practices, or our services. The latest version of the Privacy Policy will always be available on our Website and applies from the time of publication.

 

If this Privacy Policy forms part of an agreement with you, we will inform you of any significant changes by email or other appropriate means.

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Latest update: 2025-07-03